Alumni Profile: Bill Fierle '98

 

Undergraduate degree:
BA, Economics and Business Administration, Adrian College

Employer prior to MMM:
API, Product-Line Manager

What were you doing before enrolling in the MMM program?
Prior to MMM I was learning the science of business management on a trial by fire basis. While I understood many of the components of lean manufacturing and the like, I lacked the high level thinking necessary to implement the components effectively. I felt that I needed to take my game to the next level, and the MMM program did just that for me. It has offered me a wonderful blend of science and structure, combining the body of knowledge of lean manufacturing with the people skills that are crucial to getting things done.

How has MMM helped you achieve your goals?
The Factory Physics body of knowledge I learned through MMM has provided me the skills to apply the science of lean manufacturing. Combined with the Kellogg trademark of intelligently blending teamwork and marketing, I am now actively integrating a business. Until I finished my MMM degree, I had a tendency to focus more on optimizing departments, where now I'm capable of optimizing an entire organization. I feel more competent than ever at getting departments aligned and moving a business to a higher level of performance.

Why did you choose MMM?
I had spent 10 years in manufacturing, quality and sales before starting the MMM program. Each and every year I took various courses to continue my education. But while I gained a tremendous amount of knowledge, I felt I needed an intensively integrated program that would put emphasis on practical, every day, business management issues and measurable results. One of my continuing education courses was at the Allen Center and it was there that I was introduced to the MMM program. I knew then and there I had found the program I was looking for. It fit like a glove.

Why are you working at Emerson?
Chuck Knight – the legendary CEO of Emerson!!! Emerson acquired a competitor of my employer before MMM. It was then that I was exposed to Emerson’s awesome streak of record financial performance. I thought to myself, “They’re going to crush us if they choose to play in our sandbox.” My employer subsequently hired someone from Emerson. He told me a story about a colleague of his who wasn’t totally prepared for an Emerson Planning Conference. He also told me how much he admired Chuck’s leadership style of challenging managers both intellectually and on a performance basis of getting things done. At the subsequent Planning Conference he noticed that he had a new colleague who was prepared. I said to myself, “Now there’s a company that holds high expectations of its employees and lets them know where they stand.” When I saw Emerson recruited at Kellogg I was naturally attracted.

How do you like where you are today?
I am fortunate to have a general management position. This is what I've always wanted to do. The operation I run serves the commercial telecommunication industry. We are currently experiencing very soft market conditions and some of the challenges are new to me. But what's exciting is we're addressing our customers’ needs by applying the Factory Physics and lean enterprise concepts I learned in MMM. We're eliminating waste and taking better care of the customer. We're also applying MMM principles in streamlining our quotation and order entry processes. It's these subtleties that I believe will keep our businesses thriving in today's economy. I couldn't have applied them effectively without the skills I learned through MMM.

Last updated on October 25, 2004 9:03 AM

ALUMNI PROFILE LIST

Gregory Benz '05

Katerina Athanasopoulos '03

Swapneel Ekbote '03

Jack Lee '02

Jim Sieleman '01

Kenya Takeda '01

Justine Dube '00

Tanya Dragan '00

Mark Gordon '00

Nirav Sheth '99

Joseph Chang '99

Bill Fierle '98

Chuck Smith '97

Michelle Guswiler '96

Mark F. Lamps '95

Marty Salva '95

Matthew Birkelund McCall '93

Donna Gilbert '93

Bill Gorge '92

William J. Krueger '92

Karl Urban '92